Returns & Refunds

Customer satisfaction is important to us.

You may request a return within 14 days of receiving your order.

Conditions

Items must be unused and in original packaging

Proof of purchase is required

Refunds are issued to the original payment method within 5–7 business days after inspection.
Return shipping costs are the customer’s responsibility unless the item is faulty.

For return requests, contact:
📧 sparklingmate11@outlook.com